Privacy Terms


RBI-Apeldoorn bv, located at De Wielerbaan 36, 7312 ZX Apeldoorn, is responsible for the processing of personal data as shown in this privacy statement.

Contact details:
www.rbi-apeldoorn.nl
De Wielerbaan 36 - 7312 ZX Apeldoorn - +31 55 367 18 21

Renate Klaasen is the Data Protection Officer of RBI-Apeldoorn bv. She can be reached via rklaasen@rbi-apeldoorn.com

Personal data that we process
RBI-Apeldoorn bv processes your personal data because you use our services and/or because you provide this data to us yourself.

Below you will find an overview of the personal data we process:
- First and last name
- Gender
- Address details
- Phone number
- Email address

Special and/or sensitive personal data that we process
Our website and/or service does not intend to collect data about website visitors who are younger than 16 years of age. Unless they have permission from parents or guardians. However, we cannot check whether a visitor is older than 16. We therefore recommend that parents be involved in the online activities of their children, in order to prevent data about children from being collected without parental consent. If you are convinced that we have collected personal information about a minor without this consent, please contact us at info@rbi-apeldoorn.com and we will delete this information.ijzondere en/of gevoelige persoonsgegevens die wij verwerken

For what purpose and on what basis do we process personal data?
RBI-Apeldoorn bv processes your personal data for the following purposes:
- Handling your payment
- Sending our newsletter and/or advertising brochure
- To be able to call or email you if this is necessary to provide our services
- To inform you about changes to our services and products
- To deliver goods and services to you
- RBI-Apeldoorn bv also processes personal data if we are legally obliged to do so, such as data that we need for our tax return.et welk doel en op basis van welke grondslag wij persoonsgegevens verwerken

Automated decision making
RBI-Apeldoorn bv does not make decisions based on automated processing on matters that could have (significant) consequences for people. This concerns decisions that are taken by computer programs or systems, without a human being involved (for example an employee of RBI-Apeldoorn bv). RBI-Apeldoorn bv uses the following computer programs or systems: Exact, Logivert, Microsoft Office

How long we keep personal data
RBI-Apeldoorn bv does not store your personal data for longer than is strictly necessary to achieve the purposes for which your data is collected.

Sharing personal data with third parties
RBI-Apeldoorn bv does not sell your data to third parties and will only provide it if this is necessary for the execution of our agreement with you or to comply with a legal obligation. We enter into a processor agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. RBI-Apeldoorn bv remains responsible for these processing operations.

Cookies, or similar techniques, that we use
RBI-Apeldoorn bv only uses technical and functional cookies. And analytical cookies that do not infringe your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and, for example, remember your preference settings. We can also optimize our website with this. You can unsubscribe from cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information previously stored via the settings of your browser.eautomatiseerde besluitvorming
RBI-Apeldoorn bv neemt  niet op basis van geautomatiseerde verwerkingen besluiten over zaken die (aanzienlijke) gevolgen kunnen hebben voor personen. Het gaat hier om besluiten die worden genomen door computerprogramma's of -systemen, zonder dat daar een mens (bijvoorbeeld een medewerker van RBI-Apeldoorn bv) tussen zit. RBI-Apeldoorn bv gebruikt de volgende computerprogramma's of -systemen: Informer, Logivert, Outlook 365

View, adjust or delete data
You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent to data processing or to object to the processing of your personal data by RBI-Apeldoorn bv and you have the right to data portability. This means that you can submit a request to us to send the personal data we have about you in a computer file to you or another organization mentioned by you.

You can send a request for access, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to info@rbi-apeldoorn.com.

To ensure that the request for access has been made by you, we ask you to enclose a copy of your proof of identity with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN) black in this copy. This is to protect your privacy. We will respond to your request as quickly as possible, but within four weeks.

RBI-Apeldoorn bv would also like to point out that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How we protect personal data
RBI-Apeldoorn bv takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you feel that your data is not properly secured or there are indications of misuse, please contact our customer service or via info@rbi-apeldoorn.comegevens inzien, aanpassen of verwijderen